The Lunchbox Number Nobody Counted

Mumbai's dabbawalas are famous for a Six Sigma rating that one magazine article never gave them, and the trail of that number shows how a spoken answer turns…

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Hello, nice to meet you.

I'm Lavi. I work on supply chain planning by day and build odd little things on this site by night. If something here was useful, or you'd like to talk planning, games, books or a trip, write to me. I reply to most notes within a few weeks.

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